Shipping & Handling

Order Fulfillment and Shipping Details
Thank you for choosing MALACHIZA for your purchase! We are excited to fulfill your order with utmost care and attention. Please find the details about our made-to-order shipping and handling specifications.
Your product is a made-to-order item, which means it will be crafted especially for you. Our skilled artisans will start working on your order as soon as it's placed.
Shipping and Handling:
Once your order is crafted and ready, we will carefully package it to ensure its safe journey to you. Our shipping partners are experienced in handling delicate items, and we strive to deliver your order in pristine condition.
Estimated Shipping Time:
After the production period, your order will be shipped to your provided address. Shipping times may vary based on your location and chosen shipping method.
Total Estimated Time (Production + Shipping): 3-4 weeks
Tracking Information:
You will receive an email notification with tracking information as soon as your order is shipped. This will allow you to monitor the progress of your package's delivery.
Customer Support:
If you have any questions or concerns about your order, feel free to reach out to our customer support team through our Contact Us page. We're here to assist you throughout the process.
If your query is related to a specific order number, please contact our fulfilment team directly at orders@malachiza.com with your name, order number and a brief description of your query so that our team may best assist you.
Please note that the estimated timeframes provided are based on average order processing times. While we strive to meet these timelines, factors such as unexpected high demand or supply chain disruptions might lead to slight delays. We appreciate your understanding and patience in such cases.
Thank you for choosing MALACHIZA. We look forward to delivering a product that you'll love. If you need any further assistance, don't hesitate to contact us.